Teletalk
Teletalk - Mobile network operator services and information

Unofficial specifications

Teletalk - Mobile network operator services and information

Unofficial specifications
Headquarters LocationDhaka, Bangladesh | Total Subscribers12 million |
SMS ServiceAvailable | Internet BrowsingAvailable |
Official Websitehttps://www.teletalk.com.bd | Mobile App NameTeletalk App |
Customer Satisfaction Rating85% | Operator NameTeletalk Bangladesh Limited |
Total Base Stations5,200 | 3G Service AvailableYes |
Prepaid Plans AvailableYes | iOS App AvailableYes |
Network ReliabilityHigh | 2G Service Available2 |
5G Service AvailableMobile Network Operator | Postpaid Plans AvailableYes |
Customer Care Phone+880 121 121 121 | Android App AvailableYes |
Established Year1997 | Network TypeGSM, 3G, 4G/LTE |
4G/LTE Service AvailableYes | Voice Call ServiceAvailable |
Data ServiceAvailable | Customer Care Emailsupport@teletalk.com.bd |
Head Office AddressTeletalk Bhaban, 4th Floor, 1, Kazi Nazrul Islam Avenue, Dhaka-1212, Bangladesh | Coverage AreaNationwide |
MMS ServiceAvailable | Video Call SupportYes |
Roaming ServiceAvailable | International RoamingYes |
Mobile Money ServiceTeletalk Money | Mobile Money PartnerFinancial Institutions |
USSD SupportYes | Helpline Hours24/7 |
Complaint Resolution TimeWithin 48 hours | Network Speed (Average)20 Mbps |
CEO / MD NameMohammad Yousuf | Chairman NameShamsul Arefin |
Number of Employees1,500 | Network Infrastructure PartnersHuawei, Ericsson |
Technology ProviderZTE | ISO CertificationsISO 9001:2015 |
Corporate Social Responsibility ProgramsEducation Support, Health Initiatives | Service Availability SLA99.5% |
Call Drop Rate2.5% | Voice Quality Rating4.5/5 |
Data Speed Rating4.0/5 | Emergency Services SupportYes |
Disaster Recovery SupportYes |
Reviewer
Nov 17, 2025
When you first sign up with Teletalk, the initial experience is relatively straightforward. You will notice that the activation process is smooth, allowing you to get connected without a lot of hassle. The customer service team is surprisingly responsive, which can be refreshing in today's market.
After a few days, you'll find that network connectivity holds up well in urban areas, keeping you connected without constant interruptions. However, in rural locations or areas with more limited infrastructure, expect some dropouts or slower speeds. This variability might be something you’ll need to adapt to based on your typical usage areas.
With Teletalk’s service plans, you're not purchasing a device but rather a plan with bundled features; however, battery life will still factor into your overall experience—especially if you're using your mobile device for streaming or gaming. Generally, connectivity through Teletalk does not significantly drain your battery compared to other carriers, which is a plus.
What might frustrate you is if you are frequently located in low-service zones; this can lead to extended periods of searching for signals which may deplete your battery faster than normal during high-demand usage moments.
You’ll likely notice that Teletalk offers respectable data speeds under optimal conditions. Whether you're doing basic web browsing or using apps like social media or messaging services, performance generally meets expectations when you're within good coverage range. Most users enjoy decent upload and download speeds for everyday tasks.
However, during peak times or in crowded events where many users share the bandwidth, expect slowdowns that could affect your overall experience. If speed is critical for activities like video conferencing or streaming high-definition content, be prepared for possible lags at times.
You’ll find that customer service plays a significant role in how smoothly your Teletalk experience unfolds. Customer representatives are generally helpful and willing to walk you through any issues that arise. You can communicate through multiple channels—call centers and online chat options make it easier when you're facing problems.
Nevertheless, there will be moments when you encounter long wait times if contacting support during peak hours. It’s advisable to have patience while navigating any necessary assistance since response time can vary considerably.
Overall, choosing Teletalk provides a mix of robust customer service coupled with competitive pricing—ideal for budget-conscious consumers who prioritize support over flashy offerings. If you're primarily in urban settings and use basic features like calling and texting regularly but don't rely heavily on uninterrupted high-speed data access at all times, this could certainly meet your needs.
If you're frequently traveling through rural spots or require consistent fast internet speeds for demanding applications like gaming or heavy streaming, exploring alternative providers might be wise. Ultimately, weigh your priorities against what Teletalk offers—it’s a solid choice if approached realistically based on service expectations and experiences outlined here.